Terms & Conditions

We look forward to welcoming at Camera Guest House. When you make a booking you are entering into an agreement with us. Please read our terms and conditions of booking below.

Arrival and Departure

Check in is available from 2.00pm on day of arrival. However should guests arrive earlier we will endeavour to meet their needs.

On departure we ask that rooms are vacated by 10.00am.

Reservations

Please note the cancellation policy before committing to a reservation.

In order for us to confirm a reservation we require a 50% deposit whether you book on line or by telephone. You will receive confirmation of this payment.

With regard to bookings made online, we do not hold any credit/debit card details. These are handled by a third party agency, Stripe. This is to protect your security in carrying out the booking and providing credit/debit details over the internet.

Cancellation by a Guest

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and then cancels. We do, however, appreciate that unforeseen circumstance can intervene and we try to be sympathetic and helpful as possible in such cases.

In the event of any cancellation or part cancellation within 5 days of the scheduled date of arrival, a 50% of the total booking price may be applied. When making your reservation if you have paid 100% of your booking online or by telephone 50% of cost will be refunded.

Cancellation by Camera Guest House

Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast with a similar standard of room(s). Should this accommodation be more expensive than Camera Guest House we will pay the difference for the first night of your stay. Our liability does not extend beyond these conditions.

Car Parking

Free on street car parking is available. Cars parked here are at owns risk.
CGH offer an electric car charging facility to all guests, at a rate of £3 per hour.

Change of Room

If a booking is taken out for a specific room and the room reserved is rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room.

Damage and Breakages

Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.

Lost Property

We are happy to return items that have been left following departure. However, there will be a minimum charge of £5.00 to cover packaging and postage.

Payment

Any outstanding payment is due on the morning of departure and we accept credit/debit cards with the exception of American Express.

Pets

Pets are not permitted. Assistance dogs are welcome.

Prices

We reserve the right to change our prices at any time. This does not affect bookings already made.

Smoking

Smoking is not permitted within any part of Camera Guest House. Please note the offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.

Termination Policy

Camera Guest House reserve the right, at its discretion, to terminate, without notice, an individual’s stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others. In such circumstances any outstanding account must be settled, no refunds will be made.

VAT

All published rates are inclusive of VAT at current rate.